Frequently Asked Questions

Everything you need to know about our products and services.

Because you shouldn't need an account to clean your own files. We believe in software that works offline, respects your privacy, and doesn't hold your data hostage.

Yes—independent review once per release; reports available on request. We take security seriously and welcome scrutiny of our code.

We port WordPress, Wix, and Shopify data into Sanity or Strapi with zero downtime. Our migration process preserves all your content, SEO rankings, and URL structure.

Our desktop apps run on Windows 10 (1809+) and macOS 10.15+. We compile native binaries for both x64 and ARM64 architectures for optimal performance.

We use delta updates that only download what changed. Updates are automatic but can be disabled if you prefer manual control. Your license includes updates for 12-24 months depending on your plan.

Yes, we offer a 30-day money-back guarantee. If our software doesn't solve your problem, we'll refund your purchase—no questions asked.

The One-Time License covers one PC. The Pro Bundle includes 5 PC licenses. You can transfer licenses between computers as needed.

None by default. If you opt into telemetry, we collect anonymous usage stats to improve the software. We never collect personal data, file contents, or browsing history.

Standard email support responds within 24-48 hours. Pro Bundle customers get priority support with 12-hour response times during business days.

Source code is available for security review under NDA. For full source access, we offer enterprise licenses with custom terms.

Still have questions?

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